Whilst we aim to ensure that we deliver the best possible service to patients and visitors to our Practice, we appreciate that on occasions we may get things wrong.

If you wish to make a complaint to the Practice please contact our Practice Manager who will acknowledge receipt of your complaint within 48 hours and thereafter carry out a full investigation and provide you with a report. We will also provide you with full details of the NHS complaints procedure, should you be unsatisfied with the outcome.

Practice Manager

Mrs Claire Diamond

Thurston Road Surgery

140 Thurston Road

Glasgow

G52 2AZ

Telephone Number 0141 883 8838

 
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